Returns & Exchanges
At Piyama, we want you to love your new style, so if you're not completely satisfied, we offer a hassle-free return policy within 30 days of purchase. Please ensure all items are unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing